Careers

ABOUT THE ROLE:

You’ll be joining a rapidly expanding and experienced team helping us to onboard and support new customers for AnyLogic's supply chain software, anyLogistix. In that process you will learn supply chain optimization and simulation modeling utilizing the software while growing to support our users in a wide range of modeling applications.

Your role will require you to learn optimization and simulation modeling using anyLogistix software from modelers and/or our development team where you will become an expert utilizing the software. From this, you will gain a solid understanding of supply chain systems and associated data (how inputs impact the output of a model) to become that Product Support Specialist.

RESPONSIBILITIES:

In order to be successful you will need a strong technical aptitude along with a customer centric attitude as one of the key responsibilities will involve direct support of our customers to build data driven models utilizing our software. After successfully completing the training phase, you will use your modeling and customer facing skills to support our current and future customers with their technical and business questions related to anyLogistix software.

REQUIRED QUALIFICATIONS:

• BS/BA in Engineering or Business discipline (ideally Industrial Engineering or Supply Chain Management)
• 0-3 years experience implementing or supporting advanced analytics-oriented software
• Excellent verbal/written communication, problem solving, and analytical skills is a must (prospect & client facing role)
• Natural curiosity and drive to learn new topics
• Familiarity with supply chain management terminology
• Ability to work in a fast-paced and highly independent environment
• Flexibility to work effectively with diverse teams
• Up to 20% Travel required

DESIRED QUALIFICATIONS:

• A previous role with a focus on supporting customers using supply chain oriented software
• Experience with data cleansing and/or relational databases and SQL
• FULL knowledge of all MS Products
• Demonstrated ability to work independently, manages multiple projects, and meet various deadlines simultaneously.
• Ability to quickly adjust priorities to respond to pressing demands.
• Must be a US Citizen or possess a Green Card

There are thinkers and doers. This position will stretch you to be both. It is best suited for someone who enjoys a little pressure, is a multi-tasker yet is highly aware of deadlines and has a passion for technology. The MOST important qualities will be someone who is creative, self-motivated and most of all be able to work independently. This is an absolute MUST!